Privacy Policy

Last updated: September 2, 2026

NECO Token (“we”, “us”, or “our”) operates the website https://necotoken.com.ng. We respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing NECO result-checking tokens.

NECO Token is an independent service provider/reseller and is not affiliated with or endorsed by the National Examinations Council (NECO).

1. Information We Collect

When you purchase a token or contact us for support, we may collect information such as:

  • Your email address.
  • Your phone number, where provided.
  • Your order reference.
  • The quantity of tokens purchased.
  • Payment and transaction information necessary to process and verify your order.
  • Information you voluntarily provide when contacting our support team.

We do not request or intentionally collect unnecessary personal information.

2. How We Use Your Information

We use the information collected to:

  • Process and verify your token purchase.
  • Deliver purchased tokens to you.
  • Send your order confirmation and token delivery email.
  • Provide customer support and resolve payment or delivery problems.
  • Verify and protect transactions against fraud or misuse.
  • Maintain records of orders and transactions.
  • Improve the security and reliability of our website and services.
  • Comply with applicable legal and regulatory requirements.

3. Payment Processing

Payments on our website are processed through Paystack. Payment card and other sensitive payment details are handled by the payment provider and are not intentionally stored by NECO Token on our website.

We may receive transaction information from the payment provider that is necessary to confirm payment and fulfil your order.

4. Email Delivery

We use a third-party email delivery service to send transactional emails such as token delivery and order-related messages.

Your email address and information necessary to deliver these messages may be processed by our email service provider for this purpose.

5. Sharing of Information

We do not sell your personal information.

We may share or disclose information only when reasonably necessary to operate the service, including with:

  • Payment service providers for processing and verifying payments.
  • Email delivery providers for sending transactional emails.
  • Our website hosting and technical service providers where necessary to operate and secure the website.
  • Law enforcement, regulators, courts, or other authorities where disclosure is required by law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, login sessions, payment processing, or improving the user experience.

Third-party services used on the website may also use cookies or similar technologies in accordance with their own privacy policies.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain order and transaction information for as long as reasonably necessary to provide our services, handle customer support, maintain business and financial records, prevent fraud, resolve disputes, and comply with applicable legal or regulatory obligations.

When information is no longer reasonably required for these purposes, we may securely delete or anonymise it where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where applicable.
  • Object to or request restriction of certain processing where applicable.
  • Withdraw consent where processing is based on consent.
  • Request information about how your personal data is processed.

Some requests may be subject to legal or legitimate business requirements, such as keeping transaction records required by law.

10. Third-Party Services

Our website may rely on third-party service providers to provide payment processing, email delivery, website hosting, security, and other technical services.

These providers may process information according to their own terms and privacy policies. We encourage users to review the privacy practices of third-party services when appropriate.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children for purposes unrelated to providing the requested service. If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data-processing practices.

Any updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us:

Email: support@necotoken.com.ng

WhatsApp: 09017746445

When contacting us about an order, please include your order reference where available.